[DOWNLOAD] ~ IBM Canada Ltd.: Implementing Global Strategy by Deborah Compeau ~ eBook PDF Kindle ePub Free
eBook details
- Title: IBM Canada Ltd.: Implementing Global Strategy
- Author : Deborah Compeau
- Release Date : January 13, 2010
- Genre: Business & Personal Finance,Books,
- Pages : * pages
- Size : 550 KB
Description
A senior manager at IBM Canada Ltd. is trying to determine how best to implement strategy developed at the global level. The Business Transformation Executive, Sales & Distribution, IBM Canada Ltd., is responsible for introducing, maintaining and retiring software programs to support IBM Canada's business needs. In October 2009, the senior manager is trying to assess if the customer relationship management (CRM) developed locally should continue to be supported or if the planned switchover to a global standard CRM should continue as scheduled. The case is intended for students to discuss the challenges of implementing global IT strategy at the local or country unit level.
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